Back Market vs Plug

Global marketplace for refurbished devices. Works with professional refurbishers to ensure quality. Offers refurbished tech at up to 70% less than brand new prices.

Offering refurbished electronic devices at prices significantly lower than new retail prices, allowing consumers to save money while also making an environmentally conscious choice.

1-year covering hardware defects, excluding normal wear and tear, significant impact damage, and oxidation (liquid damage).

12-month warranty on all products.

30 days return policy for any reason. Free return shipping for wrong or defective items, or missing accessories.

30-day return policy allowing customers to return any device within 30 days if they are not satisfied with their purchase.

Visa, Mastercard, Discover, American Express, Affirm, PayPal, Apple Pay, Klarna

Visa, MasterCard, Discover, American Express, PayPal, Klarna, cryptocurrency, Apple Pay

Affirm

Klarna

Above 85% capacity

80% or above

• Excellent: Appearance: Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For items with screens, the screen will have no scratches. Technical Condition: Excellent. Durability scores are high, and chances of encountering technical issues are very low.
• Good: Appearance: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For items with screens, the screen will have no scratches. Technical Condition: Very Good. Durability scores are above average, and chances of encountering technical issues are low.
• Fair: Appearance: Signs of wear. The body may have a few visible scratches and dents that don’t affect performance. For devices with screens, they may have light scratches that are slightly visible when the device is on. Technical Condition: Good. Durability scores are average and still correspond with the quality levels required by our quality charter.

• Ecofriendly: This condition phone will have visible scratches, and maybe even some dents on the exterior. A case will cover up most of the imperfections.
• Good: This cosmetic condition will have 1-2 visible scratches or nicks on the display, or frame, or back. We recommend putting a case on this device condition to make the device look like new.
• Excellent: This cosmetic condition will look and feel like a brand new device. Like new devices will have no noticeable scratches on the display or frame and will function as a new device.

iPhones, Cell Phones, MacBooks, iPads, Apple Watches, Video Game Consoles, Windows Laptops, Tablets, Audio equipment, Chromebooks, Monitors, and more

iPhones, Androids, Macs, iPads, Apple Watches, Headphones, Accessories, Smart Home Accessories

2014

2011

Thibaud Hug de Larauze, Vianney Vaute, Quentin Le Brouster

Oday Alyatim