Decluttr vs Back Market

Online marketplace for selling and buying refurbished items such as cell phones, tech, CDs, DVDs, and games. Individuals can sell their unwanted items to Decluttr, which will either refurbish or recycle them responsibly. The selling process is simplified as sellers just need to tell Decluttr what they're selling to receive an instant valuation, pack their items into a box, ship it to Decluttr for free, and get paid after the items are processed.

Global marketplace for refurbished devices. Works with professional refurbishers to ensure quality. Offers refurbished tech at up to 70% less than brand new prices.

12-month limited warranty

1-year covering hardware defects, excluding normal wear and tear, significant impact damage, and oxidation (liquid damage).

14-day money-back guarantee is offered for all tech items with no questions asked. If the device is returned within the 14-day period, a full refund will be issued.

30 days return policy for any reason. Free return shipping for wrong or defective items, or missing accessories.

PayPal, Visa, Mastercard, American Express, Discover Card, Amazon Pay, Klarna

Visa, Mastercard, Discover, American Express, Affirm, PayPal, Apple Pay, Klarna

Klarna

Affirm

Every cell phone we sell has passed the PhoneCheck test and has a Certificate of Identification and Functionality

Above 85% capacity

• Pristine: This is a fully tested pristine product in excellent working order. You’re getting a great device at a great price!
• Very Good: This product is in very good cosmetic condition with only light signs of use. It has been fully tested and works perfectly.
• Good: This product has moderate signs of wear and tear but has been fully tested and is in great working order.

• Excellent: Appearance: Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For items with screens, the screen will have no scratches. Technical Condition: Excellent. Durability scores are high, and chances of encountering technical issues are very low.
• Good: Appearance: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For items with screens, the screen will have no scratches. Technical Condition: Very Good. Durability scores are above average, and chances of encountering technical issues are low.
• Fair: Appearance: Signs of wear. The body may have a few visible scratches and dents that don’t affect performance. For devices with screens, they may have light scratches that are slightly visible when the device is on. Technical Condition: Good. Durability scores are average and still correspond with the quality levels required by our quality charter.

cell phones, tech, CDs, DVDs, games, books, other tech items like tablets, game consoles, and LEGOs

iPhones, Cell Phones, MacBooks, iPads, Apple Watches, Video Game Consoles, Windows Laptops, Tablets, Audio equipment, Chromebooks, Monitors, and more

2014

2014

Steve Oliver, Walter Gleeson

Thibaud Hug de Larauze, Vianney Vaute, Quentin Le Brouster