Swappa vs Back Market

User-to-user marketplace for buying and selling gently used technology. Direct transactions between buyers and sellers, cutting out middlemen. Primarily uses PayPal for transactions due to its buyer and seller protections. Listing on Swappa is free; a small fee is charged to buyers and sellers only after an item sells.

Global marketplace for refurbished devices. Works with professional refurbishers to ensure quality. Offers refurbished tech at up to 70% less than brand new prices.

Devices sold on Swappa do not come with manufacturer warranties unless explicitly stated in the listing description.

1-year covering hardware defects, excluding normal wear and tear, significant impact damage, and oxidation (liquid damage).

The return procedures require the seller to provide a return address, and the buyer to ship the device back with tracking and proper insurance. The IMEI or Serial Number of the device being returned must be provided on the private sale page before sending it back.

30 days return policy for any reason. Free return shipping for wrong or defective items, or missing accessories.

PayPal

Visa, Mastercard, Discover, American Express, Affirm, PayPal, Apple Pay, Klarna

Zip

Affirm

Below 80% must be disclosed in listing.

Above 85% capacity

• New: Unopened retail packaging (factory sealed)
• Mint: Pristine condition, no signs of wear and tear
• Good: Excellent condition, minor wear and tear
• Fair: Noticeable wear and tear

• Excellent: Appearance: Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For items with screens, the screen will have no scratches. Technical Condition: Excellent. Durability scores are high, and chances of encountering technical issues are very low.
• Good: Appearance: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For items with screens, the screen will have no scratches. Technical Condition: Very Good. Durability scores are above average, and chances of encountering technical issues are low.
• Fair: Appearance: Signs of wear. The body may have a few visible scratches and dents that don’t affect performance. For devices with screens, they may have light scratches that are slightly visible when the device is on. Technical Condition: Good. Durability scores are average and still correspond with the quality levels required by our quality charter.

Apple products, iPhones, other phones, laptops, sneakers, watches, tablets, video games

iPhones, Cell Phones, MacBooks, iPads, Apple Watches, Video Game Consoles, Windows Laptops, Tablets, Audio equipment, Chromebooks, Monitors, and more

2010

2014

Ben Edwards

Thibaud Hug de Larauze, Vianney Vaute, Quentin Le Brouster